Johan De Crée
Senior Business Analyst & Project Manager (Freelance)
PROFILE SUMMARY
With more than 20 years of experience, I have an extensive background in the financial industry and consulting. Many of my roles are closely related to business processes, transformation, and implementation of software packages.
Starting from ideation, I participate actively in projects with a high operational and change impact. I am analytical, detailed, result oriented and pragmatic, I get the job done in time with a smile. Given my extensive experience, I have a broad view on the context, and I can quickly assess the business needs. More technical or complext topics are also my cup of tea.

My expertises in insurance are in the domain of property & casualty: car, building, liability, work accidents for both offers, contracts and policy management. I have also knowledge in banking operations: securities and savings, as well as contact center operations.
As a side-note, legal topics have always been a specialty of mine. On several occasions, I was the preferred business counterpart for compliance and legal teams on topics like GDPR, contract management and data protection.
WORK EXPERIENCE
BLEND Consulting - co-founder (Sep 2020 – current)
As a director of BLEND BV, my focus is on professional financial management for steady growth. I also act as a sounding board for strategical and tactical challenges for Atelier Blend, the second brand. With a keen eye for figures, risks and returns, organizations are helped to strengthen their financial structure and make it future-proof.
Blend Consulting also has broad experience as a freelance IT consultant. The combination of financial expertise and IT knowledge makes it possible to optimize processes, better align systems with the business and support data-driven decisions. This creates a powerful blend of finance and IT that helps organizations become more efficient, agile and successful.
DynaFin Consulting - Senior Manager – Insurance (Oct 2020 – current)
Jul 2024 – current : Feature Analyst P&C Corporate Sales – AXA Belgium
I moved to the feature team on the project of the in-house platform for underwriting of P&C Corporate Non-Life. At feature level, the larger functional parts of the new software platform are being prepared
- preparation of large functional parts (e.g. new products)
- Workshops on requirements elicitation with POs and users
- Solutioning with technical analyst and architects
- Work load estimations for capacity planning
- Breakdown into user stories, for further analysis by business analyst in scrum teams
Jan 2021 – Jun 2024 : Sr. Business Analyst P&C Corporate – AXA Belgium
Implementation of in-house developed platform for underwriting of P&C Corporate Non-Life. Onboarding of 30+ products on the platform, Lead analyst for the Documents and Integration Team
Lead analyst on the "Documentation & Integration" scrum team
Contract creation for AT/DC and RC products, integration with mainframe via copybook
Mapping flow of angular - java - esb - cobol
Detailed functional analysis and business rules description
Workshops with PO and users on requirements
Confluence: set up of structure for documentation
Coordination of test approach
Oct 2020 – Dec 2020: Process Manager at Leaseplan Belgium
Preparation of a new deal with Amazon - vans for the parcels delivery Belgium, Leaseplan takes the fleet management. All processes of the entire life cycle needed to be documented and validated with Amazon, including definition of KPI and SLA.
set-up of BPM process documentation: tools and repository
discussion with all departments and process owners
modelisation of all processes
everis Belgium (current NTT DATA) - Manager – Insurance (Jan 2017 – Sep 2020)
Jul 2020 – Sep 2020 : Sr. Business Analyst P&C Corporate – AXA Belgium
Short assignment for retro-documenting the "Decomptes" process within P&C Corporate
E2E process view (BPMN 2.0)
Consolidation of knowledge: business, developers, technical analysts and architect
Suggest short-term process improvements
Oct 2019 – May 2020: Project Manager Non-Life Business at Athora Belgium, P&C
Transfer of Non-Life activities to Baloise Belgium: preparation of P&C business lines to be transferred and coordination of schedule writing of the TSA
International Car Claims (4th Directive & Green Card) : organise transfer of open claims and follow-up on reserves and advances
Segregation of activities of Freedom of Services in GC&C program
Reporting and coordination of clean up for Fronting Activities and Freedom of Services
Coordination of schedule writing:
Schedule 2: Data Migration
Schedule 4: Data Security (i.c. DPA and Joint controller PA) (lead)
Schedule 5: Approved Subcontractors (lead)
Schedule 6: Data Segregation (lead)
Third Party consent: obtainment of approval & mitigation of non-obtainment
Business Records: collection of all Non-Life docs, records, info ... to transfer to Baloise
Process design using BPMN 2.0 standards
Set-up reporting for P&C Business Lines
Oct 2018 – Jun 2019: Project Manager & Sr. Business Analyst at AXA Belgium, P&C Corporate.
Project description and main objectives: implementation of a web portal for employees who are victims of a work accident.
Objectives
Development of a portal in the domain of workers' compensation.
Requirements engineering & elicitation
Document flow integration for claims
Testing : setup & coordination of E2E testing (incl. DMS flow)
Project
Sprint & iteration planning
Overal Coaching :
Tools
Technologies used: Angular 6 & Java
Tools: CA Agile (Rally Software)
Used methods: Agile LSS.
Jan 2017 – Mar 2019: Manager & Practice Lead Banking
Main objective was to build the Banking practice within everis.
Business development
Contract negotiation
RFI & RFP coordination
